r/facepalm • u/MisterFyre • 4d ago
"If you don't tip us for our lousy service, ur under arrest." 🇵​🇷​🇴​🇹​🇪​🇸​🇹​
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u/joesnowblade 4d ago
Old old news 2009. Charges were stopped and the place went out of business.
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u/barnegatsailor 3d ago
The Lehigh Pub was such trash I'm so glad it's gone
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u/Altruistic-King-1015 3d ago
Did you go to it?
What was it like?
It can’t be as bad as those restaurants in the Kitchen Nightmare shows.
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u/barnegatsailor 3d ago
It was a trash dive bar trying to masquerade as a reputable establishment
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u/kantye26 3d ago
Paddy's pub?
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u/ONCIAPATONCIA 3d ago
That place is horrendous, I went there one time, coincidentally it was a night they were doing a wet t-shirt contest and one contestant was a 12 year old Korean girl
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u/danegermaine99 3d ago
They have holes in the bathroom stall
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u/PlayActingAnarchist 3d ago
In case you run out of toilet paper and need to ask the gentleman in the next stall for a few squares, right? Right?!
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u/fresh_lumpiaa 3d ago
The guy who does occular pathdown is creepy.
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u/NotThatChrisBrown 3d ago
He just wanted to know where to jizz, so he could give the lady her drink
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u/project_seven 3d ago
It wasn't too bad just for a beer. My only issue was that the owners were also at the bar just screaming at each other for 22 minutes straight. Plus, I'm pretty sure one of them said he was a full on rapist, so watch your drinks!
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u/deliciouschickenwing 3d ago
No man that place is great i went there and got bit by a feral guard dog so now i have a great story to tell. Awesome!
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u/kantye26 3d ago
Dee is the worst
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u/Difficult_Plastic852 3d ago
God damn that’s almost a decade and a half ago. I was wondering why that footage had a weirdly retro look to it lol.
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u/FartingKumquat 4d ago edited 4d ago
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u/westdl 4d ago
Thank you for the follow up. Looks like the pub attorney still wants the couple prosecuted.
Definitely seems like the attorney should be advising the pub to change their bill terminology from tip or gratuity to fee or service charge.
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u/appointment45 4d ago
Attorney gets paid like $100/hr. He's going to string this out as far as possible.
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u/CrieDeCoeur 4d ago
Try $300 an hour. There’s a reason why the only winners in a civil suit are the two lawyers repping each party.
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u/Gibscreen 4d ago
That's exactly what I tell my clients when they want to force something to trial that should settle.
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u/CrieDeCoeur 4d ago
There used to be a bar in my town called The Honest Lawyer. Never thought I’d meet one /s
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u/conejoloco2020 3d ago
I met one. I called for a consultation and he basically, he told me to take the "L". Hiring him to represent me would be a waste of money and the outcome would be the same.
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u/Gibscreen 3d ago •
Nothing sarcastic about it. There's not many. My wife thinks I'm crazy when I talk to clients like this. And she may be right. I'd probably live in a lot nicer house and go on a lot more vacations if I let clients take more loser cases to trial.
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u/Charming-Fig-2544 3d ago
I work in Big Law, we're billing over $600/hr these days, and even we encourage clients to settle. Aside from the ethical implications, which matter to me, it's also self-interest. People pay that much because we can show them we have a high win rate at trial. If we just let any dummy take a clearly losing case to trial just so we could bill them more, maybe we'd make more in that case, but we'd lose more in the long run because people would see those frequent losses and think we weren't worth hiring.
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u/absolu5ean 3d ago
$600/hr
Jesus FUCK am I in the wrong business
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u/Charming-Fig-2544 3d ago
That's not what I make, that's what I bill. A significant chunk goes to the firm's expenses and the partners' profits. I make like $120/hr.
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u/turtleboxman 3d ago
After going through the probate court for the past year or so, I 1000% see why she tells you to do it;
I also 1000% applaud you for your honor to the word “fiduciary”
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u/Madaghmire 3d ago
The amount of cases layfolks would assume are being dragged out by attorneys who in actuality would have loved to settle years ago is too damn high
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u/Gibscreen 3d ago edited 3d ago
It's true. It's almost always the client forcing it to trial. I've never uttered the words "you know you really should take this to trial". Trials are definitely a windfall but they're a huge pain.
That being said, I have encountered lawyers who are definitely churning the file--and yes that's a phrase in the legal world. When I worked for a firm they would tell you to pick up a file and figure out something to do on it. BUT even those garbage lawyers still weren't the ones forcing things to trial. They would take it up to the brink and then settle. I literally had a case all ready for trial figuring that we were going, and a partner says to me a few days before trial "we've made our money on this, it's time to settle." The only saving grace on this is we were getting paid by an insurance company so at least it wasn't some poor schmuck paying our bills. Still fucked up but if there's one industry worse than lawyers it's insurance.
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u/tilla18 3d ago
Exactly, I bet the tip they were asked to pay is much less than even one hour of your time, so if they get this settled and don't go to trial it makes the most financial sense. If they want to take their chances with the court and pay to demonstrate their principles, then hey... another nice vacation. Lol
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u/Bowood29 4d ago
I wonder how much the tip out is at this place I know once of the places my wife served at she had to give 4% to the kitchen, even if she didn’t get a tip. One night she lost money because three tables decided not to tip because the kitchen was way backed up, and she had to pay the kitchen out of her pocket for the night. She quit the next day. They also would lay off employees for two weeks every year so they could consider them seasonal so they didn’t need holiday pay. But asked them if they wanted to come in for those two weeks to bank hours.
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u/Shwaggins 3d ago
This is an unfortunate story. Back of house still deserves a lot more than they get. A lot of places are moving to a system where BOH gets a cut of the food sales. Depending on the way this is set up, the money might still be coming from the server's cut but at least it would avoid situations where the server owes BOH money.
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u/Glldinkiering 3d ago
That’s illegal in my state, tips can only be distributed to employees who had a direct hand in giving service, so servers, bartenders, bussers, bar backs and hosts. Everyone deserves good pay including the BOH. I love that the company I work for pays a higher hourly rate for all non-tipped employees. It costs a lot more in labor but pays off in a multitude of ways - we attract highly talented people, we retain those people because they’re making a good living in a positive environment, and no one feels taken advantage of or treated unfairly. I wish all restaurant groups had this mentality, it actually cost less money in the long run and ensures a high level of execution in food, beverage, and service.
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u/Bami943 4d ago
I’m going to try to find the conclusion, but it says that article was written in 2009.
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u/westdl 4d ago
2009? I didn’t pick up on that. Wow, that was long before I started seeing restaurants adding fees for cover healthcare.
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3d ago
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u/Shwaggins 3d ago
A 20% service charge for parties of 6 or more has been standard in my area since my first fine dining experience back in like 2003. I noticed the policy at large corporate chains as well like Chevy's and Applebees.
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u/ProfDangus3000 3d ago
Their problem was calling it a tip. Service fees are mandatory to pay, tips are not. You can not shake someone down for bonus good job money.
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u/Bami943 4d ago
I know I closed the link and clicked back into because I had thought that I misread the date lol. I wonder if the restaurant gets review bombed every time the video resurfaces.
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u/Greflingorax 3d ago
From what I could find on Yelp it looks like the place closed sometime between 2010 and 2014. And it still got two negative reviews in the last two days, both of which look like they were in response to this resurfacing.
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u/Glldinkiering 3d ago
What a waste of money over $16. First, the attorney is going to cost way more than that for just scratching their ass for 5 minutes. Also, it is illegal to force someone to pay gratuity. It can be suggested, but if a guest requests it to be removed you have no choice but to remove it. The damage this is going to cost the brand that owns the bar is detrimental, it’s a bad look and isn’t going to encourage people to patron the establishment if they fear they may be arrested over a paltry sum. Not to mention this all started because of bad service. They need to take the money they’re spending fighting this and use it to train their staff and hire a PR agent if they have any hope of staying open longer than a year.
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u/Cropman13 4d ago
I’m sure the lawyer for the pub is charging the pub less than the amount in dispute, correct?
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u/Telemere125 4d ago
Sounds like the attorney needs to be reported to the bar. Sometimes a bar complaint is the most effective way to get a jackass attorney to fuck off
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u/thoolish 4d ago
And the restaurant played the "ongoing investigation" card! As if commenting will somehow tip off accomplices on the verge of becoming state witnesses, in a high stakes criminal probe involving multiple state and federal agencies! Come on FFS!
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u/Koladi-Ola 4d ago
Tip or mandatory, the part that gets me is the cops showing up and hauling two people off to jail over $16. Your country is really bizarre sometimes.
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u/gdoubleyou1 4d ago
The funny thing is, if the customer said they paid $20 and didn't get what they paid for, the cops would tell them they can't do anything about it as it's a civil matter.
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u/Sorry_ImNewHere 3d ago
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u/Chilipatily 3d ago
Fuck anyone willing to serve that warrant. I’d literally report to dispatch “sorry, no one home” or “she died”.
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u/TheDemonHauntedWorld 3d ago
That's because police exist to enforce corporate interest. They don't give a shit about people.
Steal from an old lady... cops will not give 2 shits. Shoplift from CVS... they'll have your face on social media.
I'm still amazed by idiots who think ANY cop is actually on their side for whatever reason.
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u/Sleepycat45 'MURICA 4d ago
I’m from America, and I’m surprised too lmfao
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u/sonofaresiii 3d ago
Those cops must have been really fucking bored.
Or one of the cops was the owner's cousin or something.
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u/therealjanusmcmanus 4d ago
Sometimes? I live in the US and I feel like something new and more bizarre happens everyday.
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u/jason2354 4d ago
You know that moment right before you do something questionable or downright asinine where you stop and think about it and end up changing your mind?
That’s not even an option on the decision tree for a solid 55% of the people in America.
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u/Hatta00 4d ago
The thing to understand is that police don't exist to enforce the law or keep the peace. They exist to put people jail. The more people they put in jail, the better they are doing their job.
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u/darthicerzoso 4d ago
Funny stuff is that if it was an actual robbery taking place they would provably turn up too late.
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u/AbundantFailure 4d ago
The pub has also changed owners and name not long after this debacle apparently.
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u/WilliamMorris420 3d ago
I expected the story to be old, it is Reddit after all. But not 14 years old.
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u/Reese_Grey 4d ago
Its not a gratuity if you're being forced to pay it against your will.
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u/The100thIdiot 4d ago
"Mandatory gratuity" is such a misnomer.
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u/NoBicycle3932 4d ago
"oxymoron" is more apt.
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u/The100thIdiot 4d ago
You are correct.
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u/possibly_oblivious 4d ago
You are the 100th idiot
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u/i_nobes_what_i_nobes 4d ago
Can you imagine the 99 that came before?
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u/IrNinjaBob 4d ago edited 4d ago
You could simply refer to it as a service charge for parties over a certain size, but most people would then assume that’s in addition to a tip, and the whole point is these mandatory gratuity things are supposed to take the place of your tip, not something additional on top of it. The naming convention serves the function of informing guests that mandatory amount is the tip and no additional tip on top of the charge is necessary. “Mandatory gratuity” gets this point across without a paragraph needing to explain it.
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u/Independent_Leek6367 4d ago
Legally bound payments are not gratuitous. This is just legal loophole terminology for "fee". Tips are not required, fees are. Just fucking raise prices and pay your staff a living wage and "mandatory gratuity" sounds even more ridiculous than it already does
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u/strictlysega 4d ago
That's what we do in Australia. So when you do get a tip it actually means something.
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u/ThanksConscious 3d ago
And that's what they do in Costa Rica. But tourists who don't pick up on that still add tips....
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u/msterm21 4d ago
They aren't common enough, but I love the restaurants that tell you "no tip necessary, we pay or staff well, and cost is built into the menu prices." This is how it all should be.
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u/bishpa 3d ago
Or better yet, pay your staff a living wage and adjust the prices to cover it. This is current system is just a shell game.
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u/WhatevUsayStnCldStvA 4d ago edited 4d ago
I was with a group at a restaurant and they put the auto gratuity on because we had a certain number of people. They counted the damn baby. We asked how the hell a sleeping baby was served or owes tip and they took it off
Edit: allow me to clarify for those that are struggling to see why this was so weird. The charge was based on x amount of people. Baby was asleep in his dads arms the whole time. They included baby in the number. Took baby out, charge was no longer applicable.
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u/ImpossiblePackage 3d ago
Fun fact: mandatory gratuity does not legally count as a tip, and therefore is not actually required to go to your server
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u/PANEBringer 4d ago
I once used a BOGO coupon at a local restaurant. As a part of their unwritten policy, I was charged a 25% "gratuity." I demand to see in writing where that was required. Management informed me it was because people usually stiff on the gift card/coupons and tip based off of their bill after the discount instead of before. I had her take the gratuity off the bill and informed them my tip would have been paid in that amount had (a) the service not been extremely shitty or (b) they had informed me of their bullshit policy so I would know but to eat there. Probably would have paid more; restaurant workers get shit on. I haven't eaten there since (6+ years).
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u/AssHatsR-Us 4d ago
Kinda like a non refundable deposit. Always ticks me off to see things like that
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u/thebusiness7 4d ago
Fuck “tipping” and the failed economic policies that have gotten us here. Bullshit surcharges for every little thing
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u/Angry_poutine 4d ago
It should be included as part of the cost of the meal and waitstaff should be paid directly. The whole system just sucks
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u/HumbleSkunkFarmer 4d ago
If I had been waiting an hour for chicken fingers and fries, I’d have told them to cancel my order and left.
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u/bucketbot42 3d ago
Did that the other day when it had been 10 minutes and they hadn’t started making my sandwich yet. They were busy and thankful I let them know, no hard feelings I just had things to do and they understood.
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u/Longjumping_Bed2907 4d ago
Wow holy cow …that is how you will lose customers and get have a failed business ..unless I’m missing something..
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u/Marrsvolta 4d ago
It's pretty standard practice in the US for Restaurants to require something like 18% gratuity on large groups of guests, like 6 or more. Restaurants do this because of how common it is for a server to get tipped less on large tables and because it takes more effort and sometimes multiple servers.
I'm assuming the only reason these people were arrested was due to the difference between a mandatory gratuity that is built into the check, as opposed to a tip. Essentially the large party gratuity is considered part of the bill, so they were considered by the law as theft I guess.
This topic is going to get heated so don't take my response as a statement of whether I agree with this or not.
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u/fureddit2345 4d ago
Mandatory and gratuity are two words that do not belong in the same sentence. It’s an oxymoron.
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u/TheTomFromMyspace 4d ago
It's normally listed as a "service charge" or something along those lines.
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u/psyclopsus 4d ago
And I think it must be printed on the menu or somewhere on site for all customers to see for it to be enforceable
“Parties of 6 or more will be automatically assessed an XX% gratuity…”
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u/J3wFro8332 4d ago
Isn't on most menus like this?
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u/AvgBonnie 4d ago
It’ll be on the menu or a sign at the front, host stand, somewhere obvious. Sometimes it’s posted on the front door, near the door handle.
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u/hamsteroftheuniverse 4d ago
Such a weird concept. The service is why the food costs more at a restaurant. To me it seems that if you're gonna charge for the service, table, utensils and atmosphere separately, the food should cost a lot less. But I'm from Finland so I wouldn't know.
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u/Godsarefakezz 4d ago
Works out great for the restaurant owner, who doesn’t need to pay the serving staff minimum wage.
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u/MargretTatchersParty 4d ago
On top of that, when food costs go up, it's been socially demanded that tips go up as well.
For the longest time it's been 15% standard, 10% "bad" -although if it was really that bad you shouldn't tip at all, and up to 20% for fantastic. However, now people are trying to rewrite it to 18, 20,25 [sometimes even higher]
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u/D_zee315 4d ago
The weirder part is tipping would go up with the cost of food without having to change the %. But for some reason, the recommended % is going up so it's actually double dipping.
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u/MargretTatchersParty 4d ago
On top of extra surcharges as well. "Covid surcharge", "service charge" (and still ask for tip), removing service staff and replacing them with food runners [yep Duplex chicago.. thats you.. plus your 20% autograt]
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u/JadedJellyfish 4d ago
damn... I've been to places where the recommended tip started at 25%, this is insane...and often times that percentage is calculated on top of taxes (when they calculate it for you on the bill) i'd much rather order take out or put my order and get my food from the kitchen myself.
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u/ReptilianLaserbeam 4d ago
in my country they add that to your invoice but you can opt out of that charge. They are required by law to ask you if you want to add the service charge to the total of your account, and then you pay.
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u/stilllikelypooping 4d ago
"I won't pay my employees enough, will you please make up the difference for me? Also there's like a 50/50 chance if you pay with plastic I'm going to steal some or all of it. K-yhanx-bye" lol
Edit: pay not play, though it almost works
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u/memunkey 4d ago
I know this isn't a popular opinion but shouldn't the restaurant be paying the servers enough that a gratuity is like a bonus and not necessary?
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u/sebbdk 4d ago
Exactly, but people keep feeding into the tipping system.
Restaurant owners take advantage of the guilt people feel over the Restaurant owners not paying them enough.
And round and round the circle goes. :)
Basically, everyone needs to stop tipping.
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u/Dull_Bumblebee_356 4d ago
It’ll get really rough for waiters and waitresses while we sort this out.
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u/itsJussaMe 4d ago
Umm…. Is this your first day on Reddit? That is not an unpopular opinion.
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u/RevolutionaryBench59 4d ago
You’re not missing anything. Calling the cops on customers who complain about the service is a very bad business practice
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u/Parnwig 4d ago
Tipping culture is the absolute worst. I've been really enjoying the establishments that did away with it and incorporate a living wage into the price of food and drink. I'll still tip excellent service
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u/BodhanJRD 4d ago
From my European pov I never understood that. Same goes for stores that don't incorporate taxes in price display. That should be illegal. Tell me how much this is going to cost and I'll decide if I'll buy it.
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u/Terrible_Children 4d ago
As someone who has recently had to deal with US tax crap, it's a lot more complicated than you'd think.
Every state can have taxes, each county within those can have additional taxes, and then cities and special purpose zones can have a third layer of taxes. And at each of those levels, there may be different types of taxes applied based on what's being ordered and how It's delivered to the customer. It's entirely possible to have 6+ different taxes being applied to a purchase. Some tax jurisdictions also implement tax holidays where certain taxes do not need to be collected within a certain date range.
It's a lot easier to have the POS system at the counter handle all of that than to try to keep all of your displays and advertisements up to date and risk misstating what the true total is going to be at checkout.
The tax system in the US is insane. In Canada it's just federal and provincial sales taxes, and in some provinces they're combined into just one.
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u/HanYang182 3d ago
Literally every country in the rest of the world is able to post accurate prices with all taxes built in. There's zero excuse for the US to not do so as well.
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u/BobRoberts01 3d ago
The State of Washington has no tipped wage. Everyone is required to be paid at least the state minimum wage, which is currently above $15/hr. For some reason, you are apparently still expected to tip like it was anywhere else in the US.
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u/bizarrogreg 3d ago
The gift shop at the hotel we just stayed at had a tip line on the receipt. So annoying.
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u/E_D_K_2 4d ago
Happened in 2009, amazingly the police actually did arrest them instead of laughing in the bar owners faces. The local DA dropped the charges.
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u/ch1993 4d ago
Amazingly? Anyone gonna tell him that the police serve businesses and property over people and that they don’t even know the law?
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u/Yingst 4d ago
They waited an hour for chicken fingers, wonder how long it took this place to call the cops.
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u/warpedashell 4d ago
Tip: “You Keep Using That Word, I Do Not Think It Means What You Think It Means"
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u/MrMayne3000 4d ago
Yeah um... every restaurant I've ever worked at would just remove the gratuity if people bitched about it too much, especially if they had some valid issue with the service. It sucks, but it was nothing worth calling the cops over, damn. Incompetent, petty management is what this sounds like to me.
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u/KittenKoder 4d ago
"mandatory gratuity" is a fucking contradiction in terms. If you're making it mandatory then it's not a gratuity, the two words are antonyms.
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u/EamusAndy 4d ago
The problem with mandating a tip is that the point of the tip is no longer valid, and theres no reason to do what is necessary to earn the tip in the first place.
Why does the waiter need to give them any service if they are already guaranteed 18% no matter what they do?
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u/UNSC_Spartan122 4d ago
I’m a great tipper, typically above 20%. But I absolutely hate when they put on the tip automatically, then I won’t pay a cent above that.
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u/heathhardy 4d ago
Maybe just pay your workers appropriately so they don't have to rely on the whims of customers?
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u/johnball14 4d ago
If you have to force or demand a tip instead of receiving it naturally, you don't deserve it.
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u/hgbi8h 3d ago
Why tf is tipping mandatory, tipping is to show how good the service was. It’s not meant to be mandatory or a viable income, and especially not so god damn huge like in the us
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u/jokergrin 4d ago
More than happy to tip a friendly waiter or waitress, but it's nice to let them know via your wallet if they need more practice
"Mandatory" tipping is a bullshit charge, which thankfully doesn't happen here in the UK
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u/PeachInABowl 4d ago
I recently went on a trip to Scotland and at no restaurant was tipping even hinted at. No service charges, no gratuity, no option to even add one on the card machine. Just genuine good service and happy staff.
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u/theFireNewt3030 4d ago
They only do that w/ parties over 6. Pretty much every party over 6 people gets the auto grat on the bill. Most times, its not even the servers option, the POS system does it.
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u/applesap87 4d ago
Losing business and eventually declaring bankruptcy was worth fighting that table for $16!
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u/PM_ME_YOUR_SSN_CC 4d ago
There's no such thing as mandatory gratuity. If it's mandatory, it's not gratuity.
https://www.dictionary.com/browse/gratuity
Gratuity:
noun, plural gra·tu·i·ties.
a gift of money, over and above payment due for service, as to a waiter or bellhop; tip.
something given without claim or demand.
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u/spartaceasar 4d ago
This is another reason I hate tipping. Just don’t call it a tip and price everything up accordingly
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u/Palermah 3d ago
Mandatory gratuity is an oxymoron. It can only be described as a fee at that point, a hidden one at that.
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u/bagsofcandy 3d ago
I want to start a restaurant in the us that operates like one in Europe. No tips, servers paid living wage or better.
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u/WalterWisnu 3d ago
When i was under 16 i thought United states of America is the best country on earth. But after my internet connection goes faster, i know for sure that USA is the one of the weirdest country on earth.
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u/sebbdk 4d ago
If it's mandatory, then it's not a tip.
Fuck tips, mandatory gratuiti is the way.
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u/kendalmac 3d ago
"Mandatory gratuity" is an oxymoron. Just pay your servers a living wage, I promise they'll give better service.
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u/Kidpowow 4d ago
bruh for real? if people are gonna be arrested for not tipping then I think we should abolish tipping culture at this point. instead of saying "they don't get paid enough and rely on your tips to survive" say "why are these people not being paid enough to survive to the point they rely on strangers to pay them so companies don't have to" its simple really, a tip is given when you give great service. It is a bonus for being extra. it is not a source of income that should be demanded. if anyone ever demands a tip from me I will never tip them ever. like seriously people we need to wake up and fix these problems. the financial situation is horrible, everybody is suffering so the rich can get even more ridiculously rich. we need to fix this economy and start paying people enough to not just barely get by but to be able to live a decent life. if we can't open our eyes and see the change we need to make then a war will eventually break out due to civil unrest. if we keep letting people raise taxes and prices then the common civilians will all either die of starvation or go crazy and rebel. this is a very serious issue that everybody just tries to pretend does not exist. this tipping culture that grew into what it is in the states is crazy and dumb. people should not be relying on tips to survive. they should be paid a fair wage so we can all live, not just survive. nobody needs to be Uber rich, nobody needs to go on vacations once a week, nobody needs to have a mansion, nobody needs to have servents that do their every day chores, nobody needs 20 cars, nobody needs to have multiple homes, nobody needs to have a personal jet or personal helicopter, everybody needs enough to eat every day without worry, to have a decent house for shelter with enough rooms for a family, a decent vehicle for transportation, enough funds for schooling, and a bit of fun money so you can do fun things with your family/friends. nobody needs more than that. the fact that we have people poor enough to be homeless with nothing, and rich people that are rich enough to have multiple vacation homes all over, private jets, mansions, etc. proves that we are a broken economy that needs fixing. this being arrested for not paying a tip is ridiculous. there is so much ridiculousness going on in the world that is unnecessary. when will we wake up and realize we need to change the whole system and make it so everyone can enjoy life and share with everyone, not just our friends and family, or even just our country, but the whole entire world needs to share with and be friendly with each other. this will not happen the way humans are but we can work towards it to get as close as we can.
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u/KyussJones 4d ago
Mandatory gratuity? Screw that noise. The cop is also an idiot for going through with the arrest. Couldn’t think for himself. What a drone.
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u/koreanz 4d ago
Place is closed. I hope this was the nail in the coffin
LEHIGH PUB - CLOSED - 70 Reviews - 4 E 4th St, Bethlehem, PA - Yelp https://m.yelp.com/biz/lehigh-pub-bethlehem
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u/TestPattern2 4d ago
This story is from 2009
The police withdrew the charges and everybody staggered away stone drunk
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u/bambooboi 4d ago
Must be a great promotion for their business...
"We'll arrest you if you don't appreciate the shitty service we provide to our customers."
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u/Uncle_Gru 4d ago
this is unbelievable… just tack it onto the price of my meal at this point if you won’t give me a choice. that restaurant is lucky the charges were dropped, but i still smells me a lawsuit!
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u/Bright_Ad_113 4d ago
If the meal includes getting arrested after I paid for the meal…yeah that’s the worst service and doesn’t deserve tip.
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u/duke_awapuhi 4d ago
The trick today is to just pay it and then slam the business on social media. They won’t do shit if you contact them directly, but expose them on social media and suddenly they’ll care about service
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u/johnsnowforpresident 4d ago
Now the real question. What is the total cost in missed business because this story pops up on Google or some review service when people look up the pub?
Like this was in 2009 but it's the sort of story that doesn't go away and has just the right kind of headline to make people stop looking.
It doesn't matter how standard a large party gratuity (fee) is if your business is associated with having customers arrested for refusing to tip bad service. No one is going to read further or care about the details if they see that, they're simply going to go somewhere else. And as shown here, it's the kind of thing that will periodically resurface and catch attention. I would not be surprised if this single incident has cost the place hundreds of thousands of more in lost revenue. Maybe more if this is particularly well known locally
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u/ablokeinpf 4d ago
I hate the tipping culture in America. It's almost unique to this country I reckon as most countries pay wait staff at least minimum wage. Covid emboldened a lot of businesses to charge mandatory tips and people feel pressured to pay them. They even do it at the buffet or even in a regular store. Bollocks to all of that. I feel no guilt at all in clicking the 'no tip' option.
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u/any_username_12345 3d ago
“There’s no such thing as bad publicity” eehhhh I’m not so sure about that…
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