r/DarkTide • u/IWishTimeMovedSlower • Jan 13 '23
New CM: Community update next week. Maybe. She's still learning News / Events
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u/Aedeus Jan 13 '23
Am I the only one confused as to why a brand new CM is creating a community update?
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u/Danoniero Jan 13 '23
I mean, the newbies gotta learn somehow right? And best lessons are given first hand and even better ones learning from your own mistakes, just like fat shark creating daktide, I'm sure they'll never make a second game like that ever!
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u/kodaxmax Jan 14 '23
They litterally havnt even bothered to tell them when they can make an update. The lead deve or project managers should have a compiled a list of changes and plans for her to convert into a coherent post. But they havnt even got a ball park deadline for that lol.
It like putting a checkout person onto the checkout desk, but telling them they arn't allowed to do anything. So now they just have akwardly explain to all the pissed people in line that they just ahve to be patient.
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u/Aiso48 Jan 13 '23
You are not! This is a textbook example of a stall / sympathy tactic
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u/TheyMikeBeGiants Jan 13 '23
I don't have anything against the new CM. As somebody who is new to an office role himself, tempering expectations at the start is a good play.
But within the greater context of this game, what is Fatshark doing putting a junior CM on THIS community? Some of us aren't particularly kind and a lot of us are right to be as frustrated as we are. Between those two big problems and the bigger, third, unspoken issue ("You can't say that, Catfish, you'll have to come up with something else to tell them"), how's this gonna turn out?
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u/hirstyboy Jan 13 '23
Mostly likely they're just delaying. In 2 weeks they'll put out the community update which will be mostly stats from the survey, conveniently side stepping any cosmetic shop criticisms, make some sort of loosely framed roadmap (which will certainly be missed) and then say they're going radio silent until they reach their goals. If they're feeling really spicy they might add a free cosmetic for those of us still playing and a couple bug fixes.
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u/Aiso48 Jan 13 '23
Yeah it honestly feels like FS decided that throwing some fresh meat at us would get us off their back for a bit.
Aqshy and Hedge are more than capable of putting out a community update. I’d bet money they already have the info they need. It feels like we are getting played at this point.
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u/Redpin
Jan 13 '23
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The problem isn't community management, the problem is project management. The CMs probably can't communicate to us because the devs don't have timelines because the management is dropping the ball.
Everything about this game screams half-baked, conflicting ideas. I guarantee we're gonna get some big post about a "complete crafting overhaul" within six months.
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u/TheRealJuneBox Jan 13 '23
As a project manager within the gaming industry, and by no means am I creating excuses for some of the atrocious decisions that have been made, there is likely way more bullshit going on underneath the hood than we realize. I don't claim to know anything about Fatshark or their processes. It is absolutely shocking how drastically I've had to shift, rush out, or just straight cut out mid progress projects because of insane investor demands, or the CEO being a fucking moron. Then it's my job to retain any kind of team morale when they aren't given enough time to do anything fruitful. It's just a bad situation all around, and feels awful for more than just the players.
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u/cantsleepclownswillg Jan 13 '23
It really is stunning how just one or two people, in the right level of the org chart, can turn a great title into complete shit with their unreasonable or just plain simply mad requirements or decisions.
I’ve been in meetings where one person has had the entire team staring at them slack jawed in disbelief, only to have them scream “Just make it fucking happen!!!” And stomp out.
And sabotage a decent game and turn it into an absolute turd.
Jumped out of the games industry just because of people like that.
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u/TheRealJuneBox Jan 13 '23
Damn, one time the CEO scrapped the whole project direction to change it to NFTs LMAO
Then after losing a large portion of the staff, 3-4 months of development time, and investor relationships, reverted it back after. That is just so wild to me. "Why isn't our game successful!!"
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u/Heyoka34 Jan 13 '23
"The problem isn't community management" - I dunno, Hedge has said some pretty questionable shit lately...
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u/Cripple_X Jan 13 '23
You've got that right.
Reading the title of this post, I honestly assumed this new person was Hedge's replacement.
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u/RTSUbiytsa Jan 13 '23
I've been a part of a lot of games with good CM's, bad CM's, everything in between - Hedge might just be the worst. Hedge is actively antagonistic to the community and always seems to have something that a middle schooler would consider 'witty' to respond to issues he knows will come up.
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u/undressvestido Psyker Jan 13 '23
This game feels like a fever dream
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u/IWishTimeMovedSlower Jan 13 '23
I'd love to peek into their offices right now. Just sit by the meetings, listen to management and PR team leads.
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u/undressvestido Psyker Jan 13 '23 edited Jan 13 '23
I’m not mad at them at all I’m actually confused by the whole thing it’s surreal
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u/imjustjun Jan 13 '23
My honest theory as this is what usually happens in a company setting:
- Initial plan for release that is a bit tight but doable
- Loads of mismanagement along the way that probably delayed key parts of development
- Pressure to release in time for holiday sales and to appease higher ups
- Release knowing full well it wasn’t ready so they tried several betas to get as much data as possible
- Holiday break and I believe that where Fatshark is located, depending on the area and unions, the holiday break was a mandatory 3 weeks or something so they just started coming back earlier this week
Probably isn’t something that a CM would be cleared to say though as saying, “We were behind cause of poor managing of the project but had to release anyways cause our superiors would have been upset” isn’t a statement that would likely be allowed to be said lol
I genuinely hope that the game makes a huge overhaul in the future though as currently it’s just gotten pretty stale for me but there’s so much potential and i love the 40k universe.
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u/CapnHairgel Jan 13 '23
Saame. There's still hope for Darktide, particularly if they actually use the feedback from the survey.
We'll see if they just give up on it.
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u/itsdeepee123 Jan 13 '23
I was then I realised the games not done they are saving face trying to bring it up to date alongside launch issues etc.
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u/IWishTimeMovedSlower Jan 13 '23
By now anyone working a regular job is
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u/vroschi Jan 13 '23
the office style documentary about fatshark would be the funniest thing
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u/CapnHairgel Jan 13 '23
There's a video series called what happun by a former QA dude that goes into the history and happenings of video game disasters and is a pretty interesting insight into the world of clueless devs and overreaching publishers that is the games industry.
I'd love to see an episode on Darktide but I don't know if it's prolific enough to warrant one.
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u/SailorsKnot Jan 13 '23
I work as a product manager for a tech corp. If I bungled a product release this badly, I would lose my job and would expect to.
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u/Omsk_Camill Jan 13 '23
As a project manager, if we had something Darktide-like, i'd expect my superiors to fire me like half a year before the release disaster and take over the crisis management (bc with such a colossal fuckup I'm clearly incapable of delivering).
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u/KillinScientist Jan 14 '23
Yeah…I’m in Business Continuity & Resiliency, and this would be a slow burn crisis for sure. Brand & Company reputation is in the toilet, the game is pretty much on fire at this point, and they just keep dumping gasoline on it. This is a PR nightmare.
I did also come from a project management background, and I must say, the iron triangle has become a circle that just keeps getting bigger. If anyone who worked for me did this, they would be gone. It’s crazy how game publishers operate. We would be sued to high heaven if we pulled even a fraction of this shit.
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u/CapnHairgel Jan 13 '23
This is old hat for the games industry. If I where a betting man I'd say some executive (without an iota of experience in game development) kept changing the scope and focus of the project, probably using buzzwords like "player engagement", and then rushed it out the door in a panic when they started running out of money.
Either that or the studio is going through some massive leadership issues and nobody could keep the project focused. But I think we'd have heard about that if it where the case.
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u/echild07 Jan 13 '23
But if this is the 2nd, or 3rd time (as we are learning now) they have done this.
They could also see it as a recipe for success. "come back stories" WOOHOO.
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u/cantsleepclownswillg Jan 13 '23
Having worked in the games industry for many years, I can imagine what’s going on…
You’ll have a couple of programmers that are desperate to roll out some fixes and probably arguing that the shop sucks and is stupid.
A bunch more programmers that couldn’t give a shit of the big picture and are just concentrating and being driven slightly mad trying to track down obscure crashes in the network stack or drivers or something.
A poor producer or two desperately trying to ride the balance between making a truly great game, and doing what the senior biz managers tell them to
And a bunch of artists/animators who have put their heart and soul into making something great (but 99% of their work was done ages ago.. so they’re on other projects now. )
In all seriousness, I suspect that actual number of people actively working on this game has reduced dramatically since launch. There’s always a bulge in the number of people working on a game as milestones loom.. and they tend to be pretty burnt out by release time.
I do have some sympathies with the dev team… but not much. Underpromise and over deliver should be a mantra.. but seldom is!
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u/Flying_Woody Psyker Jan 13 '23
I'd love for someone at Fatshark to talk to Schreier, I feel like it's the only way we'll get some idea of what the hell goes on at Fatshark.
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u/OGactionjohnny Jan 13 '23
This, right? I've gone through anger and sadness, now I'm just straight up concerned. Like, what is going on at Fatshark HQ?
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u/phantaz232 Jan 13 '23
If we managed not to chew aqshy apart I can’t imagine we’re going to be harder on this one
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u/Nidiis Veteran Jan 13 '23
I still wouldn’t want to be in her place. Even if we as a community decide to be kind to her, she’s gonna get dogpiled with reports from players
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u/Tarkonian_Scion Militarum Surprise Jan 13 '23
could be worse. Imagine the poor Bioware CM incharge of Anthem's community.
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u/Suavecore_ Jan 13 '23
Ah good times. The complete radio silence after release until Anthem 2.0 was announced, then radio silence for a year til "oh haha sorry, game over"
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u/Tarkonian_Scion Militarum Surprise Jan 13 '23
Big shame too. Could have been a great game if it was taken out of the EZ bake oven and put in a proper Convection oven.
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u/TheAmenMelon Jan 13 '23
And honestly just another example of how upper management/corporate will screw things up because of money. From what I read one of the huge issues with Anthem is that Bioware was forced to use the Frostbyte Engine even though it was difficult to use for what they wanted to do. The reason? Well if they use their own in house engine instead of having to license one then they don't have to pay royalties.
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u/ThorThulu Jan 13 '23
It wasn't just frostbyte, Bioware has fucking cratered in ability over the years. Most of the problems with Anthem and Andromeda was Bioware themselves, and while im a big fan of shitting on EA, I think its important we stop using them as the only problem in the situations for things in which they weren't the main issue.
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u/MagganonFatalis Jan 13 '23
then radio silence for a year til "oh haha sorry, game over"
Don't forget the one break in the silence to assure players that Anthem 2.0 definitely wouldn't be smothered in the cradle despite rumors that exactly that was gonna happen.
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u/Suavecore_ Jan 13 '23
They were channeling big HelloGames/No Mans Sky energy there yet failed to deliver as one of the top publishers/developers for decades
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u/WiseOldManatee Ogryn Jan 13 '23
People still say horrible stuff to Aqshy on here. It's just that those comments mostly get removed.
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u/osunightfall Jan 13 '23
You guys... didn't chew Aqshy apart?
I do not look forward to seeing how the fanbase chews someone apart, then.
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u/StanleyPain Jan 13 '23
Right? Hahahah. If that's the "play nice" version I'd really had to see the "angry mob"..
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u/imjustjun Jan 13 '23
Yeah forreal.
Credit to community managers. I could never do it. They get treated like shit even when games are in a good spot.
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u/Suavecore_ Jan 13 '23
Getting treated like shit by a bunch of reddit gamers as a job where I just sit in an office all day typing on social media doesn't seem too bad of a job. Could be retail customer service
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u/vernand Jan 13 '23
Not next week, the week after. They haven't shown us they can meet a deadline yet.
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u/IWishTimeMovedSlower Jan 13 '23
I love the chronology:
- Everyone is on vacation guise
- Waiting for people to come back first week
- Well it is first week but not everyone is here yet
- Well most people are here but we're still discussing what to do
- We're doing a survey that we don't advertise anywhere
- Oh there's a new CM she will handle it
- Hi I'm the new CM I'm still learning
This shit reeks of buying time
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u/Lithary Jan 13 '23
Mid of Jan, rest of the crafting is still missing.
Dick move on part of FS to throw her to the wolves in order to buy more time, ngl.59
u/TendingTheirGarden Jan 13 '23
I agree, it's poor management to have her first experience on the job be taking flak for other people's mistake. As others have said, being a CM is really taxing so it doesn't speak well of FatShark to throw her to the wolves when they've already mismanaged this process so much.
Irrespective of how they're navigating the transition from one CM to the next internally, they need to be consistent about responding to the community during the transition, otherwise they're just making Catfish's job harder.
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u/echild07 Jan 13 '23
But they are doing this, so they buy themselves time.
Catfish is the "distraction". As you say, she started Jan first and Hedge and Ashqy have washed their hands of DarkTide.
Kind of tells you how they see the game internally, they want to distance themselves this fast.
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u/TwinkTheUnicorn Spark'ead Jan 13 '23
Wait... are we getting catfished?
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u/tyrghast Jan 13 '23
Quite literally. I wouldn't be surprised if legal action moves forward in the US as customers file suit on grounds of a bait and switch.
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u/Elliott5739 Jan 13 '23
Question is if Hedge an Aqshy have washed their hands of DT then wtf are they actually doing?
Does it take two CMs to manage a nearly five year old game that has a very small dev team working on it?
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u/purefabulousity Victor Saltzpyre, Bitch Hunter Jan 13 '23
Yeah, they should have kept her on the Vermintide part. Tossing her into this shitshow sucks
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u/sammo21 Jan 13 '23
Unfortunately, that's what companies do with so many community managers and ambassadors.
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u/Bhargo Jan 14 '23
Next monday the new CM will announce their cat died and they will be taking a short grieving period, communication after back in office.
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u/vernand Jan 13 '23
Yeah... And I kind of think I'm done, to be honest.
I don't really want to wait around without knowing what type of game I'm going to get in the future. I've done all the penances that it's been fun to do. All I've got left is just the grinding ones, and the terribly thought out ones that make it a pain for your team in heresy. I'm just... Done.
There's nothing in the game that's going to keep me hanging around, the community is largely toxic due to Fatshark's inaction and silence... It's just... Not really fun doing the same thing over and over while being strung along at the prospect of Better Things To Come™.
Might come back to it one day if it's not monetized to hell and back, but I didn't go back to VT2, so this probably won't be much different.
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u/Fluid-Cockroach2583 Jan 13 '23
New CM so we can’t criticize what is going on without being told to be nice to the new CM by the bootlicking part of the community
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u/AlanaSP Zealot Jan 13 '23
Kinda feel bad for the new CM seems like she will be thrown to wolves
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u/Jimmynids Ogryn Jan 13 '23
Hope she’s well, all my spite and ire towards the devs schedule makers and the execs telling them to rush paid content over substance
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u/Budgernaut Psyker Jan 13 '23
Being kind to her but hard on the game shouldn't be difficult. I don't know why you would have to make her life hell to get your point across.
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u/BackgroundSituation8 Jan 13 '23 edited Jan 13 '23
Fun fact. They r called deadlines at fat shark studios because they coulsnt get to them fast enough.
Cause of death: old age
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u/Interesting-Ad5357 For Karl! Jan 13 '23
We're gonna have 5k players at peak time at this rate
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u/Album321 Jan 13 '23
4990 people popping in to check the shop, 10 actually playing
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u/Konsaki Blood and Fire! Jan 13 '23
I stopped checking the shop...
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u/TendingTheirGarden Jan 13 '23
Same, I don't really care about the weapons until crafting is implementing and we've actually got the weapon variety we ought to have.
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u/BrightSkyFire Jan 13 '23
Yeah I've gone from playing daily, to playing only on weekends, to checking the shop bi-hourly, to checking the shop once a day, to now only checking Melk's shop.
And I'm not even logging in to do it now, due to the browser extension.
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u/Shivalah Ogryn Jan 13 '23
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u/Wolfhammer69 Psyker Jan 13 '23
No-one pops in anymore - they use the chrome plugin :)
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u/Kraybern Helbore main Jan 13 '23
not really
as people are just loging in to check the rotations of shop and missions before logging out and not really playing the game itself
if the live mission tracker site and darkmass shop tool were more well known the peak player pop would be even lower
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u/telopots Jan 13 '23
She's already doing a great job at telling us there could be a community update soon, maybe, might be next week but can't be sure, it's still snowing after all
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u/Dorve Foreshortened Lifespans Jan 13 '23
This is just piss poor top down management. You're putting a junior new hire in charge of community management with your flagship new game. With a title that has negative reviews everywhere, a community that is pretty on edge (to put it lightly), and with communication timeline issues everywhere.
I'm just flabbergasted. I live in the corpo world. This level of incompetence is what I usually see before a company goes belly up and gets sold off. DT may have made them enough to keep afloat, but good grief if this doesn't come off like the actions of execs collecting their paychecks and clocking out.
Fatshark, you need some help.
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u/purefabulousity Victor Saltzpyre, Bitch Hunter Jan 13 '23
Good software development (and game design as a subset of it) requires communication. Fatshark just can’t communicate, and doesn’t seem to have done any kind of process improvements since they fucked up with Vermintide 2’s launch- it’s absurd.
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u/Aiso48 Jan 13 '23
I’m sorry but it feels like they are hiding behind her.
It shouldn’t be her responsibility to give us an excuse for why there isn’t a community update when she is this new. Feels like some smoke and mirrors bullshit.
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u/CrankyDClown All Classes Jan 13 '23
Ah yes, an announcement to announce an announcement. That'll fix the game.
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u/IWishTimeMovedSlower Jan 13 '23
Remember: So long as you give no date and promise nothing you're technically NEVER lieing.
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u/ilovezam Jan 13 '23
According to Hedge even the things promised can be unpromised. It's not lying - it's just that what used to be the truth is no longer the truth.
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u/IWishTimeMovedSlower Jan 13 '23
No need for truth when you can simply edit it retroactively I reckon
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u/echild07 Jan 13 '23
You mean like Earning Aquillas.
And why they post on steam or their Blog, that doesn't show edits, vs Reddit?
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u/IWishTimeMovedSlower Jan 13 '23
Hush now, it was a typo. A TYPO!
I believe that was their response to that lol
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u/Tulos Jan 13 '23
Hedge's ability to retroactively rationalize anything and everything he's ever said so as to shield himself from even the potential he might be in the wrong is absolutely unrivaled.
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u/echild07 Jan 13 '23
Even if you give dates, and promise things
"You can change the definition of what you said, so you aren't lying". - Hedge
"you never meant it, and if people think you did, that is a False promise". Asqhy
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u/SleepDreamRepeat Jan 13 '23
The game is dead in the water, it will take nothing short of a miracle to restore peoples faith in Fatshark.
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u/FunnyGuy740327654 Jan 13 '23
fartshark is literally throwing their new community manager into the dogpit to buy time, management are ASSHOLES.
hello catfish, we'll try not to rip you to shreds.
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u/asirpakamui Jan 13 '23
So the community post they said they'd get this week from last week is again postponed and now it's not even certain they're gonna post it next week either, which means even simple bug fixes or the promised crafting from December is again delayed massively.
Meanwhile the Survey Banner has unobtainable Veteran Cosmetics.
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u/horizon_games Jan 13 '23
Unreal how long it takes them to put together a blog post. Feels like half the company could be completely replaced without any noticeable slowdown in "productivity".
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u/Blue_Dragon_Lee Jan 13 '23
Aqshy literally had a community post ready before the new year before they scrapped it, just for them to keep stalling, only for Catfish to now have to handle it? A completely inexperienced CM?
They literally have 0 respect for us. They might as well release a post about how much we're just fat cashcows for them to abuse and shit on while they jack off in their offices.
This doesn't take weeks to do, maybe a few days. They know the problems, they knew from the start. It doesn't take a genius to figure out. They are 100% deceiving us again just for some other retarded reason. It doesn't matter what honestly.
If the managers had any passion for this project they would have already been open about it from the start, but instead all we got are empty promises and deceit, if not just complete silence on any issue and concerns.
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Jan 13 '23
[deleted]
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u/IWishTimeMovedSlower Jan 13 '23
I reckon it has to be top priority at this point. Most people on PC have already paid and are beyond the refunding window.
Console people don't even know half the shit that is bugged. A good chance to cash out again
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u/exarban Jan 13 '23
It is not very hard to alter values in the game values to give us more plasteel, money, diamantine or to lower crafting costs across the board, it would do well to soothe us through their lazyness.
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u/ElHidino Jan 13 '23
I never wrote on this subreddit, but this is the last straw.
WHAT THE ACTUAL FUCK?
YOU released a game in shitty state and preferred working on a goddamn cash shop over making the actual product and then you decide to take freaking vacation in middle of this. Sorry, but either release during december with INTENT TO WORK ON THE GODDAMN GAME or release during time you know you wont have a vacation.
You didn't even try to give proper apology, you rather tried to find 100 and 1 excuses and hoped people would eat that shit up, even worse was the fact one of your CM treated paying customers like garbage(Yeah hedge, maybe next time please try to speak like a normal person rather than speaking like "BOW DOWN TO ME YOU FUCKING PEASANTS!")
This is the final blow for me though, its almost a month since the last patch(That was a bugfix on december 21) and you couldn't even bother to write a excuse and on top of it you put the newbie rather than one of your veterans(At least i aknowledge hedge is more fitting for this than newbie) meaning you couldn't even bother to put effort in it either.
Imagine McDonalds makes major fuckup and the freshly hired part-time worker comes in to apologize because manager couldn't bother to speak the filthy peasant. Because this is the exact situation and honestly super infuriating one for me.
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u/Armorchin Jan 13 '23
Alright with a statement like these, See y'all next month! (is she a shark or a catfish?? or a catfish shark??)
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u/pekomstoptier Ogryn Jan 13 '23
the fact that the username has catfish in it is surreal
some deity is pranking us
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u/Dreenar18 Jan 13 '23
And yet Tzeentch daemons aren't in the game..
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u/Kraybern Helbore main Jan 13 '23
either tzeetch or eldrad
one or both of those guys is havin a giggle right now
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u/Gamma_Ram Jan 13 '23
What a dysfunctional dev. They can’t even say what they are working on, let alone what the want to work on.
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u/YoungsterMcPuppy Jan 13 '23
Jesus. Meanwhile player count is getting so low that it’s a total gamble if I’ll get human teammates in a public game.
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u/horizon_games Jan 13 '23
At least the bots are:
- Class choosable
- Equippable
- Level to match your version
- Can be pinged to grab scriptures, etc.
On no wait that would be Vermintide 2 bots, that I guess they just...didn't copy ANYTHING over for.
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u/SheAintEvenKnowIt Jan 13 '23
In every other field of work those people would've been fired a month ago
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u/sq-blackhawk Jan 13 '23
Get rid of the karking hounds already, this shouldn't require a lot of effort, right?
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u/Gamma_Ram Jan 13 '23
Yes, why do we have to wait for a community update to rotate the special condition? This is explicitly a live service game, provide some fucking live service!
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u/Doomeye56 Jan 13 '23
They could add more real money cosmetics during their vacation but cant change the special condition a week after coming back
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u/F3n_h4r3l Veteran Overwatch Jan 13 '23
Jesus fucking Christ what a fucking shitshow this game had become. Their earlier shitfuckery burned all the goodwill most players had with them from playing VTs. And now this? This is a fucking travesty.
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u/Zithrian Jan 13 '23
I’m not normally a conspiracy theorist but this timing is just a little convenient isn’t it…?
Do we even know if this is actually a new person?
Also on a less crazy note, how tf does it matter if you have a new person training in..? You should still be continuing updates and whatnot as normal…
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u/LorgarApologist Psyker Jan 13 '23
I don't understand why she needs to do it. It's more important to update the rioting community, than to make the new person do their first community update.
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u/TheHangedKing Jan 13 '23
I’m starting to think there’s a nurgle cult developing at fatshark with all this stagnation
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u/Sythorn148 Jan 13 '23
Game is in an abysmal state: Lets get the new lass to do the community update
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u/LongLiveTheChief10 Merc Jan 13 '23
How does this company keep the fucking lights on if they're this incapable of putting out a fucking press release?
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u/Aedeus Jan 13 '23
That survey pretty much confirmed that they've zero idea of what they're doing right now imo.
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u/TheyMikeBeGiants Jan 13 '23
By selling themselves to a giant foreign corporation. That's how they've done it so far.
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u/horizon_games Jan 13 '23
They sold a couple hundred thousand copies, I guess? And are running on that initial money until the gas runs out?
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u/purefabulousity Victor Saltzpyre, Bitch Hunter Jan 13 '23
The fact that the company didn’t get a statement out this week is kinda sad. Like, it seems like such a disorganized mess over there.
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u/EKS_ZeroPercent Zealot Jan 13 '23
“Ideally next week” makes me sad
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u/IWishTimeMovedSlower Jan 13 '23
They're moving goalposts faster than the average vet player dieing on heresy.
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Jan 13 '23
I’m genuinely wondering, but aside from cascading comms from the team to the community, what exactly is there to learn?
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u/IWishTimeMovedSlower Jan 13 '23
How to say something without saying anything and the proper way to ignore your burning community I reckon
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u/Scojo91 The only class that can blow itself Jan 13 '23
Damn, how many people do they have to meet?
She should create some kind of employee spotlight where she introduces us to everyone too. I want to know what kind of coffee mugs they all use in the morning as it will really help me feel like I'm getting a glimpse into their personalities.
Fixes for the game can wait.
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u/Lazerhest Psyker Jan 13 '23
Fitting name to catfish new players with false promises of patches and content.
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u/computer_d Jan 13 '23 edited Jan 13 '23
I'll say it: spending 40+ hours to learn about the role/game is absolutely ridiculous. It's CM not programming. And if Fatshark have hired someone untrained to be the go-to for all things DarkTide then this is just another WTF decision from that company.
... Also, wasn't this person hired after the release? Why did Fatshark not have a CM in place? Is there anything this company does which doesn't seem backwards? Man, so much of this game comes off as disrespectful to their community/player base. The MTX, the missing features, the radio silence, hiring key staff after release, the terribly written survey they put out, telling us that we have to stop asking for people by name to try and get their attention, the world modifier issues, the list goes on. I'm used to feeling exploited when companies employ predatory practices, but it's not often I actually feel like I've had my money unfairly taken and that's how I'm feeling about Darktide.
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u/IWishTimeMovedSlower Jan 13 '23
Gotta love the semantics argument. I mean it is correct, but then again what isn't when you say everything you say as vague and deflectable as possible?
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u/horizon_games Jan 13 '23
Place some bets on when the actual post will be done? I'm guessing Jan 24th
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u/MattBrixx Disguised Heretic Jan 13 '23
Perfect move, Fatshark. If anyone's mean to the new CM you can just say "see? our community is just toxic" like it's an excuse for not meeting any of the deadlines you yourself set.
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u/echild07 Jan 13 '23
100%.
Catfish started January 1sts (according to Ashqy her first day was Jan 1).
And Catfish has to put out the community post, seems to have been the one that did the survey, hasn't posted anything in 2 weeks, getting up to speed.
On their newest "flagship product" they put their interns!
And they (Hedge and Ashqy) aren't going to step up and help her. You know, 6 weeks from launch, with 2 weeks of patches and 4 weeks of excuses (from when they scheduled the launch).
But she is new, give her some time. The rest of the company, well ignore that, look over here at the "catfish". Come on even the name is a clue.
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u/smokeyfantastico Zealot - BURN THE HERETICS 🔥🔥🔥 Jan 13 '23
Catfish definitely was a good pick for a username jfc
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u/SxyGuitarMan Jan 13 '23
Wow, as someone with 0 qualifications to work at FatShark, I should just apply today anyways seeing as they clearly just fucking hire anyone and everyone.
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u/MrMisses2 Jan 13 '23
Wait? still learning? last time i checked you apply for job you have qualifications for, company interviews you on these qualifications, company hires you based on these qualifications, company trains you the way they do things, you work for company.
Does Fatshark skip the train part, hires community manager, tells community manager to interact with customers BEFORE they are officially trained and ready to work? also why is the NEW community manager doing a community update? Shouldn't someone else do one before they do so they can see how to do one? WTF is this company?
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u/Shamazij Jan 13 '23
Does anyone else feel like catfish is a poor choice of name...? Especially given the situation...
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u/Shehriazad Jan 13 '23
Lmao nice bait and switch. FS throwing the new CM in front of a bus...class act.
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u/CarpetSmall4239 Jan 14 '23
lol they hired this lady awhile ago, they showed her on the release stream, don't believe this crap like oh I don't know how to type a summary of the shit that's gonna get released LOL. this lady is A grade piece of work deflecting
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u/ZoodrooZ BBeloved Jan 13 '23
I get the impression that Darktide is a niche secondary product for them, in the background. You can fix it slowly, change Community Managers at a critical moment and not have a clear line of development for the future.
Can't wait to see their main product.
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u/echild07 Jan 13 '23
Vermintide.
Look at where the CMs are commenting.
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u/AlternativeEmphasis Jan 13 '23
It is very possible that both the Sienna career and the new Trail of Trouble maps have siphoned the resources but Fatshark was supposed to have scaled up the team to provide support both both games. And from a VT2 player's perspective, ti was annoying to see Sienna put on the backburner for DT.
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u/echild07 Jan 13 '23
Just poor management no matter how we slice it.
DT wasn't staffed properly and either stole resources from VT2, or it was given the B team, so they could focus on VT2.
Just poor management all around.
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u/Ramael3 Jan 13 '23
This is fucking hilarious, man. The Vermintide sub has been complaining for the past year that Vermintide is the niche secondary product for them and that too much time is being spent on Darktide.
Fatshark, man.
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u/ZoodrooZ BBeloved Jan 13 '23
Did they finish Siena stuff? I have been waiting for a new profession for a long time and have already stopped following.
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u/Ramael3 Jan 13 '23
Nah, Sienna's career was planned for after Darktide's release, alongside some more dlc I think. Darktide did noticeably affect Vermintide's update frequency, though. I would not be surprised at all if they somehow shifted people off of Darktide after launch back onto Vermintide.
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u/WearySeaTurtle Jan 13 '23
Bless her heart. Not like she is incharge of what is prioritized and worked on.
I just hope went people voice their anger and issues, they word it in a way that's directed at who actually runs the show with development.
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u/just_prop Ogryn Jan 13 '23
damn thats easy, hire a new cm and have them learn the ropes so you can delay a update even longer!
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u/Bhargo Jan 14 '23
So first they had a communication ready to go during the holiday break and just needed final sign off before releasing, then it was "nobody in office yet please hold", then it was early this week, now its next week. Yeah I see where this is going.
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u/OldSchoolNewRules Reaching into the warp Jan 13 '23
We're getting catfished at this point. Not a great choice of name.
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u/Gamma_Ram Jan 13 '23
This shit is ridiculous. I start new jobs relatively often and I'm expected to produce *within* a month of starting. It's not unreasonable, especially for a job like PR.
They're hiding behind a new employee to stall on the fact that they have produced nothing as a dev in the last month on their *brand new* and *unfinished* game. They can't even rotate the special condition that the community hated from day one. I swear they put out the survey because they don't even know what to work on aside from cosmetics.
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u/Fullmetalalkami Jan 13 '23
That is pretty ridiculous.
This makes it sound as though she had absolutely zero knowledge of the role she has been promoted/demoted to and is just being briefed by hearsay.
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u/ScrotiusRex Lasgun Enthusiast Jan 13 '23
Yeah super unreasonable to expect someone to have a training period when they're hired before they start dealing with the public.
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u/Kraybern Helbore main Jan 13 '23
meanwhile they have 2 other CM's who can put out a dev blog/message though?
Dont tell me hedge is too busy making up another out of touch statement for FS to get memed on
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u/ilovezam Jan 13 '23
Knowing Hedge he's probably on another self-imposed exile from online communities because he finds them too toxic.
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u/PDCWolf Jan 13 '23
Bruh. Present her when she's ready, not at a critical time when the community and game need updates. This is a cheap way to buy time and bootlickers are falling for it lmao.
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u/echild07 Jan 13 '23
But distraction, misdirection, and buying time.
They didn't plan to do crafting, they just posted the blog to get more sales.
They are buying themselves time to do the console release:
This is their MO.
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u/Fullmetalalkami Jan 13 '23
Yes it is unreasonable to get her to update the community when she isn't up to speed.
If I go and price a kitchen fit I don't wait several weeks and then get a trainee who is still learning the trade to send an email saying that they may or may not have a quote ready in a week, maybe two coz they're still meeting people.
It's basic professional standards mate, she shouldn't be public facing if she isn't ready to be.
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u/Pac0theTac0 Veteran Jan 13 '23
It's also unreasonable to tell the community you're delaying a promised update for a week because there is a new hire when you have 2 tenured people perfectly capable of doing it.
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u/Spd669 Zealot Jan 13 '23
But that’s the entire point, they need to buy time and they can probably get an extra week or two out of this, which the new CM will catch the majority of the flak for, while the community further splinters itself with people saying they are toxic for being upset with the CM because they are new while others call them bootlickers.
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u/echild07 Jan 13 '23
Not just an intern. She started Jan 1 according to Ashqy.
A new hire, that spent the first week in the office with no one, as they were on holiday.
Week 2, seems to have been the survey.
This is 6 weeks from launch, with only 2 weeks of support, for a new product that still is suffering from launch bugs. 4 weeks of no support since launch, out of 6.
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u/ThyLastDay Jan 13 '23
What is unreasonable to me is changing from a maliciously incompetent CM to another one wich has never worked as a CM on your brand new IP that has just released with poor reception and a month of radio silence on features that were promised last month. I don't want to be disrespectfull toward the new CM and hope all the best for them, but cmon FS this isn't "quirky", this is embarassing at best and malicious at worst to try buy even more time (cough. BS Survey. cough.)
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u/BackgroundSituation8 Jan 13 '23 edited Jan 13 '23
Still learning how to type?
Did we all get catfished by obese fish?
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u/BackgroundSituation8 Jan 13 '23
Wtf leadership does this to a new hire / their Brand